Refund policy
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Return & Refund Policy
We offer a 14-day return policy on all physical products. To be eligible for a return, your request must be submitted within 14 days of the delivery date.
Eligibility Requirements
To qualify for a return, items must meet all of the following conditions:
- The item must be in its original, unused condition
- The item must be in its original packaging, intact and undamaged
- The item must not show any signs of use, wear, or alteration
Items that have been used, opened outside of original packaging, or returned after the 14-day window will not be accepted.
How to Request a Return
To initiate a return, please contact us at seekadventureglobal@gmail.com with your order number and reason for return. We will review your request and provide return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 4–5 business days.
Non-Returnable Items
The following are not eligible for returns:
- Digital products
- Items not in original packaging
- Items showing signs of use
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.